Passenger elevator installation by New Mercon

Passenger Elevator Installation & Services in Dubai

Professional passenger elevator installation for residential and commercial buildings across Dubai, backed by ongoing maintenance and modernisation services.

20+ Years of lift industry experience

250++ Completed projects

200++ Clients

10yrs Of Warranty

New Mercon provides passenger elevators in the UAE for new developments and existing buildings. Each lift is approached around the property it serves rather than treated as a standard package.

Building Types

Passenger Elevators for Different Building Types

Matching the lift to the way the property is used gives you a better fit from the start and helps keep the specification in line with the building’s actual needs.

01 Residential Passenger Elevators
02 Commercial & Office Elevators
03 Hotel Passenger Elevators
04 Mixed-Use Passenger Elevators

Different Spaces Same Direction A Better Tomorrow

01 / 04

Residential Passenger Elevators

Regular access between floors for apartment buildings and residential developments used throughout the day.

Apartment Buildings Residential Towers Residential Developments

Commercial and office passenger elevators

02 / 04

Commercial & Office Elevators

Handle the steady movement of staff, visitors and customers through workplaces and commercial properties.

Office Buildings Business Centres Commercial Developments Malls

03 / 04

Hotel Passenger Elevators

Support guest movement between accommodation floors, reception areas and shared facilities.

Hotels Serviced Apartments Hospitality Developments

04 / 04

Mixed-Use Passenger Elevators

Suited to developments shared by different users across residential, commercial or hospitality spaces.

Mixed-Use Towers Integrated Developments Multi-Use Properties

Passenger Elevator Specifications & System Options

We set the passenger lift specification around the level of use expected in the building. Passenger load and travel requirements help us determine the right capacity, car size and speed. We also account for how often the lift will run. Ride comfort, accurate levelling and operating noise remain part of the specification.

Traction, Hydraulic & MRL Elevator Systems

For greater travel and sustained passenger use, we specify traction systems. Hydraulic systems suit lower-rise projects with shorter travel. We also determine whether the project calls for a machine-room-less (MRL) arrangement or a dedicated machine room.

Customisation Options

Custom Passenger Elevator Cabin Design

New Mercon provides customised cabin designs and finishes to suit the character of each property. We treat the passenger cabin as part of the wider interior, so the final look feels considered within the space it serves.

Custom panoramic elevator cabins in a modern interior

Elevator cabin door finishes and interior detailing

Cabin Design

Wall Layout Ceiling Design Interior Theme Custom Detailing

Materials & Finishes

Stainless Steel Glass Decorative Panels Custom Flooring

Lighting & Controls

Ceiling Lighting Control Panels Indicators Button Layout

Doors & Interior Details

Door Finishes Handrails Mirrors Trim Details

Safety & Compliance

Passenger Elevator Safety, Accessibility & Compliance

Passenger elevator projects also need to account for safe use, accessibility and the requirements that apply to the building. New Mercon considers these requirements as part of the lift specification and project planning.

Accessibility

Accessible Controls Door Access Accurate Levelling Cabin Space

Safety Requirements

Emergency Features Door Protection Alarm / Communication Other Verified Features

Standards & Approvals

Applicable UAE / Dubai Requirements Verified EN Standards Authority Approvals

Planning

Passenger Elevator Planning & Building Requirements

The building sets the limits for how the lift can be integrated. We review the available space and structural conditions early to reduce changes once installation begins.

Shaft Dimensions

The available shaft size influences the lift arrangement and the car dimensions that can be accommodated.

Pit & Headroom

Clearance above and below the lift travel is reviewed against the requirements of the selected system.

Floor & Landing Arrangement

Landing positions are considered according to the floors served and the way passengers access the lift.

Door Openings

Entrance width and position need to work with the landing area and surrounding floor layout.

Existing Building Conditions

For retrofit projects, the available structure and existing space need closer review before the installation is defined.

Future Service Access

The final arrangement should allow practical access for future inspection and maintenance.

Process

Our Passenger Elevator Installation Process

New Mercon keeps the installation aligned with the agreed project scope, carrying earlier technical decisions through correctly on site so the finished lift reflects what was approved for the building.

Checking Site Readiness

The shaft and relevant site conditions are reviewed before lift work begins.

Coordinating the Work

We coordinate access and installation activity with the wider project schedule.

Preparing the Equipment

The lift equipment is checked against the approved project requirements before installation proceeds.

Installing the Elevator

Our technical team installs the passenger elevator according to the approved specification.

Testing & Commissioning

The completed lift goes through the required operating checks before being placed into service.

Completing the Handover

Final project checks are completed before the passenger elevator is handed over to you.

Extended Support

Passenger Elevator Maintenance, Repair & Modernisation

After handover, the lift becomes part of the building’s daily operation. We stay involved so its condition continues to receive proper technical attention.

Routine Maintenance

We service the passenger lift at agreed intervals and check its condition during each visit.

Maintenance Contracts

For buildings that need ongoing cover, maintenance can be arranged under an agreed contract scope.

Fault & Repair Support

If a fault occurs, our technicians inspect the lift, identify the cause and carry out the repair work required.

Modernisation

We modernise existing passenger elevators where equipment upgrades or cabin changes are needed.

Why Choose Us

Why Choose New Mercon for Passenger Elevators?

Working with an established elevator supplier in the UAE gives you one point of technical responsibility across the agreed project scope, bringing greater clarity and control to the way the project is managed.

20+ Years of UAE Lift Experience

Practical lift knowledge built through more than 20 years of work in the UAE.

Multi-Brand Elevator Expertise

We provide maintenance and technical support for elevators from different manufacturers, subject to the system, model and service requirements.

Factory-Trained Technical Team

Installation and service work is handled by technicians with practical factory training.

Safety Focus

Safety-related checks remain an important part of our installation and servicing work.

Engineering Support

Closer technical review is available where the lift or building requirements need engineering input.

Technical Support Across the UAE

Our technical team supports elevator servicing and fault requirements across the UAE.

Projects

Maintenance Experience in Practice

Dubai Marina, Dubai

Residential Tower

Lift Type Passenger Elevators
Units Covered 8 Lifts
Scope Comprehensive AMC

Outcome

Scheduled servicing reduced repeat breakdown callouts and keeps lift availability consistent for residents.

Business Bay, Dubai

Office Tower

Lift Type Passenger Elevators
Units Covered 6 Lifts
Scope Comprehensive AMC + 24/7 Callback

Outcome

Servicing planned around working hours keeps lifts available through peak office traffic.

Sharjah, UAE

Retail Mall

Lift Type Escalators & Passenger Elevators
Units Covered 10 Units
Scope Comprehensive AMC

Outcome

High-traffic equipment kept in service with faults attended before peak trading periods.

Al Barsha, Dubai

Apartment Building

Lift Type Passenger Elevators
Units Covered 4 Lifts
Scope Non-Comprehensive AMC

Outcome

Preventive visits covered under contract with repair items quoted separately, keeping maintenance spend controlled.

Deira, Dubai

Hotel Property

Lift Type Passenger & Service Elevators
Units Covered 5 Lifts
Scope Comprehensive AMC

Outcome

Guest-facing lifts maintained on a fixed schedule with priority breakdown response.

Jumeirah, Dubai

Villa Community

Lift Type Home & Villa Lifts
Units Covered 12 Lifts
Scope Periodic Preventive Servicing

Outcome

Quarterly visits keep private lifts operating smoothly across the community.

Frequently Asked Questions

Pricing depends on the required lift specification and the work involved at the property. Travel, capacity, number of stops, cabin requirements and site conditions can all influence the final scope.

There is no single timeframe for every project. The programme is set after the lift requirements and site readiness have been reviewed, with new developments and existing properties often requiring different levels of preparation.

There is no fixed number for every property. Lift provision depends on the size of the building, the floors being served and how passenger movement is expected to build up at busier times.

Basic information such as the property type, number of floors and intended lift location is useful. Existing drawings or dimensions can also help where they are available.

We review what can be accommodated within the available dimensions. If the intended arrangement cannot be achieved within that space, the lift specification or building provision needs to be reconsidered before the installation is defined.

Existing properties need to be reviewed individually because access and ongoing activity can affect how the work is organised. These conditions are considered before the site approach is confirmed.

The service schedule depends on the elevator, its level of use and the agreed maintenance scope. Higher-use properties may require closer technical attention than lifts with lighter daily operation.